Terms of Service

Welcome to HingeKuma!

The terms "we", "us", and "our" refer to HingeKuma. We operate this online store and website, including all related information, content, features, tools, products, and services, to provide you — our customer — with a carefully curated shopping experience (hereinafter referred to as the “Services”). HingeKuma uses the Shopify platform to deliver these Services.

The following terms, along with our referenced policies (collectively, the “Terms” or “Terms of Service”), describe your rights and obligations when using our Services.

Please read these Terms of Service carefully, as they contain important legal information, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.


1. ACCESS & ACCOUNT

By agreeing to these Terms, you confirm that you are of legal age in your country of residence, or that you have given us consent to allow your minor dependents to use the Services on devices you own or control.

To use the Services (including browsing the store or making a purchase), we may ask for certain information, such as your email address, billing and shipping details. You confirm that all information provided is accurate, current, and complete, and that you are authorized to provide it.

You are solely responsible for maintaining the security of your account and any activity under it. You may not transfer, sell, or license your account to others.


2. OUR PRODUCTS

We strive to display our products and services as accurately as possible. However, actual colors or appearance may vary depending on your device settings.

We do not guarantee that any product will meet your expectations. Product descriptions may change without notice. We reserve the right to discontinue or limit quantities at any time.


3. ORDERS

Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order. An order is confirmed only once it has been accepted and payment has been processed.

Orders may only be cancelled prior to acceptance. If an order is modified or cancelled, we will notify you via email, address, or phone.

Purchases are returnable or exchangeable only in accordance with our Return Policy. You confirm that your purchases are for personal or household use, not for resale.


4. PRICES & BILLING

Prices, discounts, and promotions may change without notice. The price at the time of order placement will apply to your purchase. Prices exclude taxes, shipping, and customs fees unless otherwise specified.

Online prices may differ from those in physical or third-party stores. Promotions may have separate terms.

You agree to provide valid and up-to-date payment information and authorize us to charge all applicable fees. You confirm that you are authorized to use the chosen payment method.


5. SHIPPING & DELIVERY

We are not responsible for shipping delays. Estimated delivery times are not guaranteed. Risk of loss and ownership transfer to you upon dispatch to the carrier.


6. INTELLECTUAL PROPERTY

All content within the Services — including trademarks, text, images, videos, and designs — belongs to HingeKuma or its partners and is protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes. Copying, distributing, or modifying materials without our prior written consent is prohibited.

HingeKuma and Shopify trademarks may not be used without authorization.


7. OPTIONAL TOOLS

You may be provided access to third-party tools. We are not responsible for their content, reliability, or terms. Use them at your own risk and discretion.


8. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content or accuracy. Please review their terms before engaging in any transaction.


9. RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section describes Shopify’s role and should not be removed.]
HingeKuma uses Shopify to host our store, but all transactions are between you and our shop. Shopify is not liable for any loss or claims related to your purchase.


10. PRIVACY POLICY

All personal data is handled in accordance with our Privacy Policy. As Shopify hosts our Services, they also collect your data. Please review both our and Shopify’s privacy policies.


11. FEEDBACK

If you submit feedback to us, you grant us a free, irrevocable, worldwide license to use it. You confirm you have the right to share such feedback and that it does not violate third-party rights.


12. ERRORS & OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions (including product descriptions, pricing, or availability). We reserve the right to correct these and cancel orders even after submission.


13. PROHIBITED USES

You may use the Services only for lawful purposes. Malicious activities, fraud, phishing, spam, or exploiting system vulnerabilities are strictly prohibited. We reserve the right to terminate your access without notice.


14. TERMINATION

We may suspend or terminate your access to the Services at any time without notice. You remain liable for all obligations incurred prior to termination.


15. DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” without warranties of any kind. We do not guarantee that the Services will be uninterrupted or error-free.


16. LIMITATION OF LIABILITY

We are not liable for any direct or indirect damages arising from the use of the Services or products, including but not limited to data loss, lost profits, or incidental damages.


17. INDEMNIFICATION

You agree to indemnify and hold harmless HingeKuma and Shopify from any claims, damages, or costs arising from your use of the Services or violation of these Terms.


18. SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remaining provisions will remain in full force and effect.


19. WAIVER & ENTIRE AGREEMENT

Failure to enforce any right does not constitute a waiver. These Terms represent the full agreement between you and us regarding the Services.


20. ASSIGNMENT

You may not assign your rights or obligations without our written consent. We may transfer these Terms at our discretion.


21. GOVERNING LAW

These Terms are governed by the laws of the jurisdiction in which our headquarters is located. You agree to submit to the courts of that jurisdiction.


22. HEADINGS

Section titles are for convenience only and do not affect interpretation.


23. CHANGES TO TERMS

The latest version of these Terms is always available on this page. We reserve the right to modify them at any time. We will notify you of material changes as required by law.


24. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

📧 hingekuma@gmail.com